Most companies have policies requiring reference checks on every new hire, but for a hiring manager or recruiter, checking references of past employers can take too much time and is often a challenge to complete.
Highly Trained & Experienced Interviewers
By partnering with BackCheck, your Hiring Managers and Recruitment Team can focus on their primary functions, rather than playing telephone tag. BackCheck interviewers have conducted over 2 Million Reference Checks since 2001.
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- Our highly trained and experienced interviewers will ask the right questions and probe appropriately for clarification to extract detailed information on each candidate’s punctuality and quality of work.
- We never miss a call, and always follow-up – with over 400 experienced staff working extended business hours in combination with high technology solutions, we have high completion rates, and make the process convenient for each reference.
- Tailored process – with 4 levels of reference checks (suitable for entry-level through executive hires), we can customise a programme that works for your organization.
- Real-time, online delivery of results – Track the progress of each reference check and view them as soon as they are available.
- Remove interview bias – We’ve never met your candidates, so when we conduct a reference, we focus on results that let you make an informed hiring decision.
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Typical turnaround is 3 business days | Each result passes through a rigorous QA process
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Intelligent Reference Technology™
Increase Reference Checking Completion Rates by up to 30%
The first of its kind in Canada, Intelligent Reference Technology gives respondents a greater degree of flexibility in their preferred completion method. By immediately reaching out to a reference by email, BackCheck provides the opportunity for references to respond by phone or online at their convenience.
Intelligent Reference Check Technology ensures references anticipate follow-up phone calls following initial email contact, should a reference not immediately complete the web-based or telephone-based survey.
BackCheck’s hybrid approach increases reference completion rates by 30% without sacrificing the verbatim detail captured by HR Interviewers.
Frequently Asked Questions:
Q: What is the typical turnaround time for reference checks?
A: BackCheck typically completes reference checks within 2 to 3 business days.
Q: What type of questions does BackCheck ask during reference checks?
A: BackCheck asks questions based on a large breadth of 8 - 25 areas of inquiry depending on the level of the reference interview required. Areas of inquiry include but are not limited to: Employment History, Work Performance, Reason for Leaving, Interpersonal Skills, Adaptability, and many more! |
